Fix Samsung Galaxy S6 does not turn on
How to fix Samsung Galaxy S6 does not turn on after the firmware update. Below you can read and understand why a high-end smartphone like the Samsung Galaxy S6 suddenly shuts down and won’t turn back on after an update. You’ll also learn how to troubleshoot your device when this problem occurs.
Firmware updates are important, but some users would like to see them go away, especially if their device is working properly before the update.
This is due to the fact that updates can cause devices not to function normally once installed. We have received quite a few complaints from our readers who have found problems after updating their devices.
In this post, I will address this problem when the Samsung Galaxy S6 does not turn on after being updated. Not being able to turn it on is one of the most common problems many Android users encounter.
What do you do when your Samsung Galaxy S6 does not turn on?
If you are one of the owners of this device who recently updated the firmware and currently have this problem, read on to learn more about it and to learn how to fix it.
The purpose of this troubleshooting is so that we can find out what the problem is, what caused it, and how to fix it. We need to use a deductive troubleshooting procedure so that we can accurately determine what went wrong with your phone. Follow these steps to get started…
Steps to fix Samsung Galaxy S6 does not turn on
Press and hold the Volume and Power keys at the same time for 15 seconds
This is called a soft reset. This rules out the possibility that the problem with your Samsung Galaxy S6 not turning on is due to a system crash that leaves the phone frozen or unresponsive. This is equivalent to the old battery removal procedure that many of us who owned devices with removable batteries were familiar with.
You are not removing the battery by doing this procedure, but, the phone will do the simulated battery disconnect and assume that the problem is as minor as that and if there is still enough battery left, it should restart normally. At this point, the problem may have already been solved.
However, if the phone doesn’t respond, try doing it one more time and make sure you get it right. If it still won’t turn on, then it’s time to move on to the next step.
Charge your phone and take the first step
We need to make sure that the phone has enough charge to power its hardware, but more than that, we’re also trying to test whether the device actually charges. Normally, the phone will display the charge icon on the screen when it detects that electric current is flowing through its circuitry and the LED indicator will light up. Even if only one of these signs appears, that’s good; it means the phone is actually charging. In this case, try the forced restart procedure again to see if you can get your phone to turn on this time.
However, if the device doesn’t charge or display the charging signals, leave it connected for 10 minutes but make sure it’s not warming up. It’s normal for the phone to get a little warm while charging, but if it gets too hot then unplug the charger and at this point take the phone to a store and have a technician take a look at it.
On the other hand, if the device charges well but your Samsung Galaxy S6 won’t power up, move on to the next step.
Try to start it in safe mode
Attempting to boot the phone into safe mode means running the device in a diagnostic state, which disables all third-party applications. One or more of your applications may be causing the problem. We need to rule out this possibility, especially if the phone is charging properly. Here’s how to boot your phone into safe mode…
- Press and hold the volume reduction and power keys for 20 to 30 seconds.
- Once you see the Samsung logo, immediately release the power key but continue to press the volume down key.
- The phone should continue to boot up and you will be asked to unlock it as usual.
You will know if the phone has successfully started in safe mode if the text “Safe Mode” appears in the lower left corner of the display.
If the phone has successfully started in this mode, it means that the downloaded applications have something to do with the problem. Try to remember if you installed new applications before the problem because, if so, try clearing the cache and data from those applications or simply uninstalling them to see if that solves the problem. Clearing the cache and data will restart each application and uninstalling them will get rid of their data and other services they use.
Here’s how to clear the cache and data from applications…
- On any home screen, tap Applications.
- Tap Settings.
- Scroll to “APPLICATIONS” and then touch Application Manager.
- Go to the ALL screen.
- Scroll to the suspect.
- Touch Clear Cache.
- Touch the Clear data button, then touch OK.
After clearing the cache and data from the suspicious applications, try rebooting the phone normally and if the device still won’t boot, then reboot it in safe mode, back up your files and data, and restore it.
- From the Home screen, tap the Applications icon.
- Search and tap on the Settings icon.
- In the “Personal” section, find and touch Backup and Restore.
- Touch Reset Factory Data.
- Touch Reset Device to perform the reset.
- Depending on the security lock you have used, enter either the PIN or the password.
- Touch Continue.
- Touch Clear All to confirm your action.
Start in recovery mode
If your Samsung Galaxy S6 does not turn on in safe mode, then try booting into recovery mode. All components will turn on but the Android interface will not load. Therefore, if the problem is with the firmware, there is a good chance that it will start in recovery and if successful, try to clean the cache partition. Here’s how to do it…
- Turn the device off.
- Press and hold the following three buttons at the same time: Volume Up Key, Home Key and Power Key.
- When the phone vibrates, release the power key but continue to press and hold the volume up key and the start key.
- When the Android system recovery screen appears, release the Volume Up and Home keys.
- Press the Volume Down key to highlight ‘clean cache partition’.
- Press the Power key to select.
- When the delete cache partition is complete, ‘Reboot system now’ will be highlighted.
- Press the power key to restart the device.
Assuming that your phone has successfully started in recovery mode but that clearing the cache partition has not solved the problem, try rebooting your device masterfully.
- Turn off your Samsung Galaxy S6.
- Press and hold the Volume Up, Home, and Power keys at the same time on the Samsung Galaxy S6
- When the device turns on and the power logo appears, release all keys and the Android icon will appear on the screen.
- Wait until the Android recovery screen appears after about 30 seconds.
- Use the volume reduction key to highlight the “delete data/factory reset” option and press the power key to select it.
- Press the Volume Down button again until ‘Yes – delete all user data’ is highlighted, then press the Power key to select it.
- Once the reset is complete, highlight the option ‘Restart the system now’ and press the power key to reboot the phone.
If all the procedures could not solve that your Samsung Galaxy S6 does not turn on, then it’s time to send the phone to a store for the technician to take a look.
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